Terms of Service

Last Updated: February 14, 2024

IMPORTANT: THIS IS A CONTRACT BETWEEN YOU AND VLVT GROUP INC. YOU CAN CONTACT US IF YOU HAVE ANY QUESTIONS OR CONCERNS. IF YOU DO NOT UNDERSTAND OR AGREE TO THESE TERMS, DON’T USE THE SERVICES.

By accessing or using VLVT’s Services, you agree to be bound by this Terms of Service Agreement (the “Terms” or “Agreement”), including our Privacy Policy, Member Principles and Safety Advice — so it is important that you read this agreement and these policies and procedures carefully before you create an account with VLVT.

1. INTRODUCTION

The Agreement: By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), Our Privacy Policy and any other policies or guidelines incorporated or referenced herein (together, the “Agreement”). 

It is important that you read these policies carefully before you accept them. This agreement governs your use of the online platform and any other products or Services (which we call the “Services”) made available by VLVT GROUP INC. (“VLVT,” “WE,” “US,” or “OUR”). Together, you and VLVT may be referred to as the “Parties” or separately as “Party.”

By accessing or using our Services on www.vlvtapp.com (the “Website”), the VLVT mobile application (the “App”) or any other platforms or Services VLVT may offer (collectively, the “Service” or our “Services”), you agree to, and are bound by this agreement, This agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status.

Your access and use of our Services is also subject to the Privacy Policy, Member Principles and Safety Advice, and any terms disclosed and agreed to by you when you purchase additional features, products or Services from VLVT (“Additional Terms Upon Purchase”) which are incorporated into this agreement by reference. If you do not wish to be bound by this agreement, do not access or use our Services.

We reserve the right to modify, amend, or change the terms at any time. Notice of any material change will be posted on this page with an updated effective date. In certain circumstances, we may notify you of a change to the terms via email or other means; however, you are responsible for regularly checking this page for any changes. Your continued access or use of our Services constitutes your ongoing consent to any changes, and as a result, you will be legally bound by the updated terms. If you do not accept a change to the terms, you must stop accessing or using our Services immediately.

Updates: These terms are effective as of the last updated date. We may update these terms from time to time, in which case we will update the last updated date at the top of these terms. If we make significant changes, we’ll do our best to notify you, such as by emailing the address associated with your account. It is your sole responsibility to review these terms from time to time to view any such changes. By using or accessing our Services after the last updated date, you accept the current terms. If you do not accept a change to the terms, you must stop accessing or using our Services immediately.

You may contact us regarding the Services or these terms at support@vlvtapp.com with “Terms of Service” in the subject line of your email.

2. GRANT OF LICENSE; ELIGIBILITY AND RESPONSIBILITIES

During the term of your subscription to the Services, VLVT grants you a limited, nonexclusive, non-transferable, non-sublicensable, revocable license to access and use the Services to which you have subscribed, Member Content and Our Content on the terms set forth in this Agreement. You agree that all rights, title and interest in and to all the intellectual property rights in the App, Website and all other Services, and all modifications, extensions, scripts and other derivative works thereto provided or developed by VLVT are owned exclusively by VLVT or its licensors. All rights not granted to you in this Agreement are reserved by VLVT. 

By using our Services, you represent and warrant that you comply with these restrictions. You are not authorized to create an account or use our Services unless all of the following are true, and by using our Services, you represent and warrant that:

2.1. Eligibility. In these terms, “you” and “your” means you as the user of our Services.

1. You are 18 years of age or older to use our Services. By using our Services, you affirm that you are of legal age to enter into this agreement and to use our Services;

2. You are legally qualified to enter into a binding contract with VLVT;

3. You are seeking the creation of meaningful, kind and respectful relationships;

4. You are not located in a country that is subject to U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country

5. You are not on any list of individuals prohibited from conducting business with the United States or Canada;

6. You are not prohibited by law from using our Services;

7. You have not committed, been convicted of, or pled no contest to a felony or indictable offense (or crime of similar severity), a sex crime, or any crime involving violence or a threat of violence, unless you have received clemency for a non-violent crime and we have determined that you are not likely to pose a threat to other users of our Services;

8. You are not required to register as a sex offender with any state, province, federal or local sex offender registry;

9. You do not have more than one account on our Services;

10. You have not previously been removed from our Services or our affiliates’ Services by us our our affiliates, unless you have our express written permission to create a new account;

11. If you use our Services on behalf of a company, then “you” includes you and that entity, and you represent and warrant that (A) you are authorized to bind the company to these terms and (B) you agree to these terms on the company’s behalf.

2.2. Responsibilities. If at any time you cease to meet these requirements, all authorization to access our Services or systems is automatically revoked, and you must immediately delete your account, and we retain the right to remove your access to our Services without warning.

You agree to:

1. Comply with these Terms, and check this page from time to time to ensure you are aware of any changes;

2. Comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;

3. Use the latest version of the Website and/or App;

4. Treat other users in a courteous and respectful manner, both on and off our Services and abide by our Member Principles;

5. Be respectful when communicating with any of our customer care representatives or other employees;

6. Review the Safety Tips; and

7. Maintain a strong password and take reasonable measures to protect the security of your login information.

8. Present yourself respectfully and authentically by adding at least one photo that shows your face.

You agree that you will not:

1. Misrepresent your identity, age, current or previous positions, qualifications, or affiliations with a person or entity;

2. Use the Services in a way that damages the Services or prevents their use by other users;

3. Use our Services in a way to interfere with, disrupt or negatively affect the platform, the servers, or our Services’ networks;

4. Use our Services for any harmful, illegal, or nefarious purpose;

5. Harass, bully, stalk, intimidate, assault, defame, harm or otherwise mistreat any person;

6. Post or share Prohibited Content (see below);

7. Solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other users or disseminate another person’s personal information without his or her permission;

8. Solicit money or other items of value from another user, whether as a gift, loan, or form of compensation;

9. Use another user’s account;

10. Use our Services in relation to fraud, a pyramid scheme, or other similar practice; or

11. Violate the terms of the license granted to you by VLVT (see Section 6 below).

12. Disclose private or proprietary information that you do not have the right to disclose;

13. Copy, modify, transmit, distribute, or create any derivative works from, any Member Content or Our Content, or any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through our Services without VLVT’s prior written consent;

14. Express or imply that any statements you make are endorsed by VLVT;

15. Use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of our Services or its contents;

16. Upload viruses or other malicious code or otherwise compromise the security of our Services;

17. Forge headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through our Services;

18. “Frame” or “mirror” any part of our Services without VLVT’s prior written authorization;

19. Use meta tags or code or other devices containing any reference to VLVT or the platform (or any trademark, trade name, service mark, logo or slogan of VLVT) to direct any person to any other website for any purpose;

20. Modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of our Services, or cause others to do so;

21. Use or develop any third-party applications that interact with our Services or Member Content or information without our written consent;

22. Use, access, or publish the VLVT application programming interface without our written consent;

23. Probe, scan or test the vulnerability of our Services or any system or network;

24. Encourage, promote, or agree to engage in any activity that violates these Terms; or

25. Create a new account after we suspend or terminate your account, unless you receive our express permission.

The license granted to you under these terms and any authorization to access our Services is automatically revoked in the event that you do any of the above.

2.3. Prohibited content. VLVT prohibits uploading or sharing content that:

1. Could reasonably be deemed to be offensive or to harass, upset, embarrass, alarm or annoy any other person;

2. Is obscene, pornographic, violent or otherwise may offend human dignity, or contains nudity;

3. Is abusive, insulting or threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry;

4. Encourages or facilitates any illegal activity including, without limitation, terrorism, inciting racial hatred or the submission of which in itself constitutes committing a criminal offense;

5. Is defamatory, libelous, or untrue;

6. Relates to commercial activities (including, without limitation, sales, competitions, promotions, and advertising, solicitation for Services, “sugar daddy” or “sugar baby” relationships, links to other websites or premium line telephone numbers);

7. Involves the transmission of “junk” mail or “spam”;

8. Contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, Trojan horse or any other material designed to damage, interfere with, wrongly intercept or expropriate any data or personal information whether from VLVT or otherwise;

9. Infringes upon any third party’s rights (including, without limitation, intellectual property rights and privacy rights);

10. Was not written by you or was automatically generated, unless expressly authorized by VLVT;

11. Includes the image or likeness of another person without that person’s consent (or in the case of a minor, the minor’s parent or guardian), or is an image or likeness of a minor unaccompanied by the minor’s parent or guardian;

12. Is inconsistent with the intended use of the Services; or

13. May harm the reputation of VLVT or its affiliates.

The uploading or sharing of content that violates these Terms (“Prohibited Content”) may result in the immediate suspension or termination of your account.

2.4 Creating and safeguarding your account. To use our Services, you need to create an account (“Account”). You agree to provide us with accurate, complete and updated information for your account. You can access, edit and update your account by logging into the VLVT app on your mobile device. You are solely responsible for any activity on your account and for maintaining the confidentiality and security of your password. We are not liable for any acts of omissions by you in connection with your account. You must immediately notify us at support@vlvtapp.com with “ACCOUNT ISSUE” in the subject line of your email if you know or have any reason to suspect that your account or password have been stolen, misappropriated or otherwise compromised, or in case of any actual or suspected unauthorized use of your account.

3. CONTENT

It is important that you understand your rights and responsibilities with regard to the content on our Services, including any content you provide or post. You are expressly prohibited from posting inappropriate content.

While using our Services, you will have access to: (i) content that you upload or provide while using our Services (“Your Content”); (ii) content that other users upload or provide while using our Services (“Member Content”); and (iii) content that VLVT provides on and through our Services (“Our Content”). In this agreement, “content” includes, without limitation, all text, images, video, audio, or other material on our Services, including information on users’ profiles and in direct messages between users.

3.1. Your Content. You are responsible for Your Content. Don’t share anything that you wouldn’t want others to see, that would violate this Agreement, or that may expose you or us to legal liability. You are solely responsible and liable for Your Content. You represent and warrant to us that the information you provide to us or any other user is accurate, including any information submitted through Facebook or other third-party sources (if applicable), and that you will update your account information as necessary to ensure its accuracy.The content included on your individual profile should be relevant to the intended use of our Services. You may not display any personal contact or banking information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/ debit card or other banking details). If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We encourage you to use caution in disclosing any personal information online. Your individual profile will be visible to other people around the world, so be sure that you are comfortable sharing Your Content before you post. You acknowledge and agree that Your Content may be viewed by other users, and, notwithstanding these Terms, other users may share Your Content with third parties. By uploading Your Content, you represent and warrant to us that you have all necessary rights and licenses to do so and automatically grant us a license to use Your Content as provided under Section 11 below. You understand and agree that we may monitor or review Your Content, and we have the right to remove, delete, edit, limit, or block or prevent access to any of Your Content at any time in our sole discretion. Furthermore, you understand agree that we have no obligation to display or review Your Content.

3.2. Member content. While you will have access to Member Content, it is not yours and you may not copy or use Member Content for any purpose except as contemplated by these Terms. Other users will also share content on our Services. Member Content belongs to the user who posted the content and is stored on our servers and displayed at the direction of that user. You do not have any rights in relation to Member Content, and, unless expressly authorized by VLVT, you may only use Member Content to the extent that your use is consistent with our Services’ purpose of allowing use to communicate with and meet one another. You may not copy the Member Content or use Member Content for commercial purposes, to spam, to harass, or to make unlawful threats. We reserve the right to terminate your account if you misuse Member Content.

3.3. Our content. VLVT owns all other content on our Services. Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on our Services is owned, controlled or licensed by us and protected by copyright, trademark and other intellectual property law rights. All rights, title, and interest in and to Our Content remains with us at all times. We grant you a limited license to access and use Our Content as provided under Section 6 below, and we reserve all other rights.

3.4. Inappropriate content and misconduct; reporting. VLVT does not tolerate inappropriate content or behavior on our Services. We are committed to maintaining a positive and respectful VLVT community, and we do not tolerate any inappropriate content or misconduct, whether on or off of the Services (including, but not limited to, on Services operated by our affiliates). We encourage you to report any inappropriate Member Content or misconduct by other users. You can report a user directly by tapping the three dots in the top right of any profile and selecting “Report”. You may also Flag a user for inappropriate behavior using the Flag icon in your mutual chat. Finally, you may report a user by sending an email to support@vlvtapp.com with “REPORTING A USER” as your email subject line.

As set forth in our Privacy Policy, we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates’ Services (such as Apple), and/or preventing you from creating new accounts. You understand and agree that we may not share information with you regarding your account if doing so would potentially impair the safety or privacy of our other users.

3.5. Privacy. Privacy is important to us. We have a separate policy about it that you should read. Scroll down to read it and learn how VLVT and its affiliates collect, use and share your personal data and information. By using our Services, you agree that we may use your personal data in accordance with our Privacy Policy.

4. RIGHTS YOU ARE GRANTED BY VLVT

VLVT grants you the right to use and enjoy our Services, subject to these terms.

For as long as you comply with these terms, VLVT grants you a personal, worldwide, royalty-free, non-assignable, non-exclusive, revocable, and non- sublicensable license to access and use our Services for purposes as intended by VLVT and permitted by these Terms and applicable laws. This license and any authorization to access the service are automatically revoked in the event that you fail to comply with these terms.

5. RIGHTS YOU GRANT VLVT

You own all of the content you provide to VLVT, but you also grant us the right to use Your Content as provided in this Agreement.

By creating an account, you grant to VLVT a worldwide, perpetual, transferable, sub-licensable, royalty-free right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, translate, modify, reformat, incorporate into other works, advertise, distribute and otherwise make available to the general public Your Content, including any information you authorize us to access from Facebook or other third- party sources (if applicable), in whole or in part, and in any way and in any format or medium currently known or developed in the future. VLVT’s license to Your Content shall be non-exclusive, except that VLVT’s license shall be exclusive with respect to derivative works created through use of our Services. For example, VLVT would have an exclusive license to screenshots of our Services that include Your Content.

In consideration for VLVT allowing you to use our Services, you agree that we, our affiliates, and our third-party partners may place advertising on our Services. By submitting suggestions or feedback to VLVT regarding our Services, you agree that VLVT may use and share such feedback for any purpose without compensating you.

You agree that VLVT may access, preserve, and disclose your account information, including Your Content, if required to do so by law or upon a good faith belief that such access, preservation, or disclosure is reasonably necessary to: (i) comply with legal process; (ii) enforce these Terms; (iii) respond to claims that any content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of the Company or any other person.

6. PURCHASES AND AUTOMATICALLY RENEWING SUBSCRIPTIONS

You may have the opportunity to purchase products and Services from VLVT. If you purchase a subscription, it will automatically renew—and you will be charged—until you cancel.

VLVT may offer products and Services for purchase through iTunes, Google Play, Apple, Amazon, Shopify or other external Services authorized by VLVT (each, an “External Service,” and any purchases made thereon, an “External Service Purchase”). VLVT may also offer products and Services for purchase via credit card or other payment processors on the Website or inside the App (“Internal Purchases”). If you purchase a subscription, it will automatically renew until you cancel, in accordance with the terms disclosed to you at the time of purchase, as further described below. If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point it will expire.

Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your membership, you must terminate your membership as set forth in Section 7.

VLVT operates a global business, and our pricing varies by a number of factors. We frequently offer promotional rates - which can vary based on region, length of subscription, bundle size and more. We also regularly test new features and payment options.

6.1. External service purchases and subscriptions. External Service Purchases, including subscriptions, may be processed through the External Service, in which case those purchases must be managed through your External Service Account. Subscriptions automatically renew until you cancel. When making a purchase on the Service, you may have the option to pay through an External Service, such as with your Apple ID or Google Play account (“your External Service Account”), and your External Service Account will be charged for the purchase in accordance with the terms disclosed to you at the time of purchase and the general terms applicable to your External Service Account. Some External Services may charge you sales tax, depending on where you live, which may change from time to time. If your External Service Purchase includes an automatically renewing subscription, your External Service Account will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, the subscription will automatically continue for the price and time period you agreed to when subscribing.

To cancel a subscription: If you do not want your subscription to renew automatically, or if you want to change or terminate your subscription, you must log in to your External Service Account and follow instructions to manage or cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the App from your device. For example, if you subscribed using your Apple ID, cancellation is handled by Apple, not VLVT. To cancel a purchase made with your Apple ID, go to Settings > iTunes & App Stores > [click on your Apple ID] > View Apple ID > Subscriptions, then find your VLVT subscription and follow the instructions to cancel. You can also request assistance at https://getsupport.apple.com. Similarly, if you subscribed on Google Play, cancellation is handled by Google. To cancel a purchase made through Google Play, launch the Google Play app on your mobile device and go to Menu > My Apps > Subscriptions, then find your VLVT subscription and follow the instructions to cancel. You can also request assistance at https://play.google.com. If you cancel a subscription, you may continue to use the canceled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires.

If you initiate a chargeback or otherwise reverse a payment made with your External Service Account, VLVT may terminate your account immediately in its sole discretion. VLVT will retain all funds charged to your External Service Account until you cancel your subscription through your External Service Account. Certain users may be entitled to request a refund. See Section 6.4 below for more information.

6.2. Internal purchases and subscriptions. Internal Purchases, including subscriptions, are processed using the Payment Method you provide on the VLVT App. Subscriptions and retention of your payment method automatically renew until you cancel your account or change your payment method. If you make an Internal Purchase, you agree to pay the prices displayed to you for the Services you’ve selected as well as any sales or similar taxes that may be imposed on your payments (and as may change from time to time), and you authorize VLVT to charge the payment method you provide (your “Payment Method”). VLVT may correct any billing errors or mistakes even if we have already requested or received payment. If you initiate a chargeback or otherwise reverse a payment made with your Payment Method, VLVT may terminate your account immediately in its sole discretion, on the basis that you have determined that you do not want a VLVT subscription. In the event that your chargeback or other payment reversal is overturned, please contact Customer Service at support@vlvtapp.com. If your Internal Purchase includes an automatically renewing subscription, your Payment Method will continue to be periodically charged for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for the price and time period you agreed to when subscribing, until you cancel. To cancel a subscription or change your payment method, log in to the VLVT App and go to the Settings feature. If you cancel a subscription, you may continue to use the canceled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires. To cancel a subscription, you can (1) log in to the VLVT App and go to the Settings feature, and delete your account; or (2) visit your subscriptions in Apple to cancel your subscription to VLVT. If you cancel a subscription, you may continue to use the canceled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires. 

You may edit your Payment Method information by using the Settings tool. If a payment is not successfully processed, due to expiration, insufficient funds, or otherwise, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. In addition, you authorize us to obtain updated or replacement expiration dates and card numbers for your credit or debit card as provided by your credit or debit card issuer. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer, or other provider of your chosen Payment Method. Certain users may be entitled to request a refund. See Section 6.4 below for more information.

6.3. Virtual items. Virtual items are non-refundable and subject to certain conditions.

From time to time, you may have the opportunity to purchase a limited, personal, non-transferable, non-sublicensable, revocable license to use or access special limited-use features from VLVT. You may only purchase Virtual Items from us or our authorized partners through our Services. Virtual Items represent a limited license right governed by this Agreement, and, except as otherwise prohibited by applicable law, no title or ownership in or to Virtual Items is being transferred or assigned to you. This Agreement should not be construed as a sale of any rights in Virtual Items. Any Virtual Item balance shown in your account does not constitute a real-world balance or reflect any stored value, but instead constitutes a measurement of the extent of your license. Virtual Items do not incur fees for non-use; however, the license granted to you in Virtual Items will terminate in accordance with the terms of this Agreement, on the earlier of when VLVT ceases providing our Services, or your account is otherwise closed or terminated. VLVT, in its sole discretion, reserves the right to charge fees for the right to access or use Virtual Items and/or may distribute Virtual Items with or without charge. VLVT may manage, regulate, control, modify, or eliminate Virtual Items at any time, including taking actions that may impact the perceived value or purchase price, if applicable, of any Virtual Items. VLVT shall have no liability to you or any third party in the event that VLVT exercises any such rights. The transfer of Virtual Items is prohibited, and you shall not sell, redeem, or otherwise transfer Virtual Items to any person or entity. Virtual Items may only be redeemed through our Services.

ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH OUR SERVICES ARE FINAL AND NON-REFUNDABLE. YOU ACKNOWLEDGE THAT VLVT IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

6.4. Refunds. Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used periods, except if the laws applicable in your jurisdiction provide for refunds.

1. Your right to cancel. You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the Company notice in the same manner as you request a refund as described below.

Purchases of Virtual Items are FINAL AND NON-REFUNDABLE.

If any of the above apply to you and you subscribed using your Apple ID, your refund requests are handled by Apple, not VLVT. To request a refund, please contact your External Service directly; for example using your Apple device, go to Settings > iTunes & App Stores > [click on your Apple ID] > View Apple ID > Purchase History. Find the transaction and select “Report a Problem.” You can also request a refund at https://getsupport.apple.com. For any other purchase, please contact VLVT Customer Service with your order number (see your confirmation email) by mailing or delivering a signed and dated notice which states that you, the buyer, are canceling this Agreement, or words of similar effect. Please also include the email address or telephone number associated with your account along with your order number. 

7. ACCOUNT TERMINATION

If you no longer wish to use our Services, or if we terminate your account for any reason, here’s what you need to know.

You can delete your account at any time by logging into the App, going to the “Settings” tab, and selecting “Account” (the gear icon), and following the instructions to terminate your membership. However, you will need to cancel / manage any External Service Purchases through your External Service Account (e.g., iTunes, Google Play) to avoid additional billing.

VLVT reserves the right to investigate and, if appropriate, suspend or terminate your account without a refund if VLVT believes that you have violated these Terms, misused our Services, or behaved in a way that VLVT regards as inappropriate or unlawful, on or off our Services. We reserve the right to make use of any personal, technological, legal, or other means available to enforce the Terms, at any time without liability and without the obligation to give you prior notice, including, but not limited to, preventing you from accessing the Services.

If your account is terminated by you or by VLVT for any reason, these Terms continue and remain enforceable between you and VLVT, and you will not be entitled to any refund for purchases made. Your information will be maintained and deleted in accordance with our Privacy Policy.

8. NO CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS

VLVT does not conduct criminal background or identity verification checks on its users. It is your responsibility to use your best judgment when interacting with others and to review our Safety Tips.

YOU UNDERSTAND THAT VLVT DOES NOT CONDUCT CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS ON ITS USERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS. VLVT MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT, IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF USERS. VLVT RESERVES THE RIGHT TO CONDUCT—AND YOU AUTHORIZE VLVT TO CONDUCT—ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES) AT ANY TIME USING AVAILABLE PUBLIC RECORDS, AND YOU AGREE THAT ANY INFORMATION YOU PROVIDE MAY BE USED FOR THAT PURPOSE. IF THE COMPANY DECIDES TO CONDUCT ANY SCREENING THROUGH A CONSUMER REPORTING AGENCY, YOU HEREBY AUTHORIZE THE COMPANY TO OBTAIN AND USE A CONSUMER REPORT ABOUT YOU TO DETERMINE YOUR ELIGIBILITY UNDER THESE TERMS.

YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. SEX OFFENDER SCREENINGS AND OTHER TOOLS DO NOT GUARANTEE YOUR SAFETY AND ARE NOT A SUBSTITUTE FOR FOLLOWING THE SAFETY TIPS AND OTHER SENSIBLE SAFETY PRECAUTIONS. ALWAYS USE YOUR BEST JUDGMENT AND TAKE APPROPRIATE SAFETY PRECAUTIONS WHEN COMMUNICATING WITH OR MEETING NEW PEOPLE. COMMUNICATIONS RECEIVED THROUGH THE SERVICE, INCLUDING AUTOMATIC NOTIFICATIONS SENT BY VLVT, MAY RESULT FROM USERS ENGAGING WITH THE SERVICE FOR IMPROPER PURPOSES, INCLUDING FRAUD, ABUSE, HARASSMENT, OR OTHER SUCH IMPROPER BEHAVIOR.

Though VLVT strives to encourage a respectful user experience, it is not responsible for the conduct of any user on or off the Service. You agree to use caution in all interactions with other users, particularly if you decide to communicate off the Service or meet in person.

8. DISCLAIMER

VLVT’s Services are provided “as is” and we do not make, and cannot make, any representations about the content or features of our Services. 

CURRENTLY THIS IS A TEST APPLICATION.

We are currently in a beta testing phase. There may be bugs, errors, or features that are not working properly or as intended. Software provided is on an as is, where is basis, and we make no claims as to whether it works, if there are or aren’t bugs in the app, or anything else of this nature. 

THE SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.

VLVT PROVIDES OUR SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO OUR SERVICES (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. VLVT DOES NOT REPRESENT OR WARRANT THAT (A) OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN OUR SERVICES WILL BE DISCOVERED OR CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH OUR SERVICES WILL BE ACCURATE OR APPROPRIATE FOR YOUR PURPOSES. FURTHERMORE, VLVT MAKES NO GUARANTEES AS TO THE NUMBER OF ACTIVE USERS AT ANY TIME; USERS’ ABILITY OR DESIRE TO COMMUNICATE WITH OR MEET YOU, OR THE ULTIMATE COMPATIBILITY WITH OR CONDUCT BY USERS YOU MEET THROUGH THE SERVICES.

VLVT ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, OR RECEIVES THROUGH OUR SERVICES; NOR DOES VLVT ASSUME RESPONSIBILITY FOR THE IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USERS WITH WHOM YOU MAY COMMUNICATE WITH THROUGH VLVT. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK. VLVT IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER HARDWARE, MOBILE PHONE, COMPUTER SOFTWARE, OR OTHER EQUIPMENT OR TECHNOLOGY INCLUDING, BUT WITHOUT LIMITATION, DAMAGE FROM ANY SECURITY BREACH OR FROM ANY VIRUS, BUGS, TAMPERING, HACKING, FRAUD, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER LINE OR NETWORK FAILURE, OR ANY OTHER TECHNICAL OR OTHER DISRUPTION OR MALFUNCTION.

9. ADS AND THIRD-PARTY CONTENT

Like many subscription-based Services, there may be ads on our App.

Our Services may contain advertisements and promotions offered by third parties and links to other websites or resources. VLVT may also provide non-commercial links or references to third parties within its content. VLVT is not responsible for the availability (or lack of availability) of any external websites or resources or their content. Furthermore, VLVT is not responsible for, and does not endorse, any products or Services that may be offered by third-party websites or resources. If you choose to interact with the third parties made available through our Services, such party’s terms will govern their relationship with you. VLVT is not responsible or liable for such third parties’ terms or actions.

10. ARTIFICIAL INTELLIGENCE

VLVT partners with and leverages OPEN AI to create our AI Relationship Assistant “V”. You understand and indemnify VLVT of any actions or consequences that arise out of you following the advice given or assistance provided by our AI Relationship Assistant “V” and understand that “V” exists to offer suggestions and enhance relationship education. Your choices are solely yours and VLVT and its affiliates are not responsible for the consequences of any actions you may take as a result of interacting with our AI Relationship Assistant “V”.

“V” is a chatbot designed to provide general information, relationship education and support for relationships, interpersonal matters, social interaction and other topics. The chatbot’s responses should not be considered professional advice or a substitute for consultation with a licensed mental health professional, counselor or other qualified experts. VLVT does not guarantee the accuracy, reliability or completeness of the information provided by the chatbot. The chatbot’s responses are generated based on general knowledge and should not be interpreted as specific recommendations or advice tailored to your unique circumstances. By using VLVT’s AI Relationship Assistant “V” you acknowledge and agree that you are solely responsible for your actions and decisions based on the information provided by the chatbot. VLVT, its owners, employees, affiliates and partners shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of the chatbot or any reliance on the information provided.

If you are experiencing a mental health or relationship health crisis or emergency, please contact a mental health professional, call your local emergency number, or go to the nearest emergency room. The VLVT AI Relationship Assistant “V” chatbot is not intended for crisis intervention or emergency situations. By using our Services you agree to these terms and conditions and acknowledge that your use of the chatbot is at your own risk. If you do not agree with these terms, please discontinue use of the chatbot and our Services immediately.

10.1. Content. You may provide input to the Services (“Input”), and receive output generated and returned by the Services based on the Input (“Output”). Input and Output are collectively “Content.” As between the parties and to the extent permitted by applicable law, you own all Input. Subject to your compliance with these Terms, OpenAI hereby assigns to you all its right, title and interest in and to Output. This means you can use Content for any purpose, including commercial purposes such as sale or publication, if you comply with these Terms. OpenAI may use Content to provide and maintain the Services, comply with applicable law, and enforce our policies. You are responsible for Content, including for ensuring that it does not violate any applicable law or these Terms.

10.2. Similarity of content. Due to the nature of machine learning, Output may not be unique across users and the Services may generate the same or similar output for OpenAI or a third party. For example, you may provide input to a model such as “What color is the sky?” and receive output such as “The sky is blue.” Other users may also ask similar questions and receive the same response. Responses that are requested by and generated for other users are not considered Your Content.

10.3. Use of content to improve Services. We do not use Content that you provide to or receive from our API (“API Content”) to develop or improve our Services. We may use Content from Services other than our API (“Non-API Content”) to help develop and improve our Services. You can read more here about how Non-API Content may be used to improve model performance. If you do not want your Non-API Content used to improve Services, you can opt out by filling out this form. Please note that in some cases this may limit the ability of our Services to better address your specific use case.

10.4. Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are constantly working to improve our Services to make them more accurate, reliable, safe and beneficial. Given the probabilistic nature of machine learning, use of our Services may in some situations result in incorrect Output that does not accurately reflect real people, places, or facts. You should evaluate the accuracy of any Output as appropriate for your use case, including by using human review of the Output.

10.5. Indemnification. You will defend, indemnify, and hold harmless us, our affiliates, and our personnel, from and against any claims, losses, and expenses (including attorneys’ fees) arising from or relating to your use of the Services, including Your Content, products or services you develop or offer in connection with the Services, and your breach of these Terms or violation of applicable law.

10.6. Limitations. You are prohibited from (i) utilizing the Services ina  manner that infringes, misappropriates, or violates any individual’s rights; (ii) reverse engineering, decompiling, translating or attempting to uncover the source code or underlying elements of models, algorithms and systems of the Services; (iii) using output from the Services to create models that compete with VLVT; (iv) misrepresenting output from the Services as human-generated when it is not, or otherwise violating these terms of use.

10.7. Disclaimer.

THE SERVICES ARE PROVIDED “AS IS.” EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE OR ERROR FREE, OR THAT ANY CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.

11. LIMITATIONS OF LIABILITY

VLVT’s liability is limited to the maximum extent allowed by applicable law.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VLVT, ITS AFFILIATES, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, FIXED, OR ENHANCED DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES, (II) THE CONDUCT OR CONTENT OF ANY USERS OR THIRD PARTIES ON OR THROUGH ANY OF OUR AFFILIATES’ SERVICES OR IN CONNECTION WITH THE SERVICES; OR (III) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF VLVT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL VLVT’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT PAID, IF ANY, BY YOU TO VLVT FOR THE SERVICES DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE WHICH GAVE RISE TO THE CLAIM. THE DAMAGES LIMITATION SET FORTH IN THE IMMEDIATELY PRECEDING SENTENCE APPLIES (i) REGARDLESS OF THE GROUND UPON WHICH LIABILITY IS BASED (WHETHER DEFAULT, CONTRACT, TORT, STATUTE, OR OTHERWISE), (ii) IRRESPECTIVE OF THE TYPE OF BREACH OF RIGHTS, PRIVILEGES, OR OBLIGATIONS, AND (iii) WITH RESPECT TO ALL EVENTS, THE SERVICE, AND THIS AGREEMENT. THE LIMITATION OF LIABILITY PROVISIONS SET FORTH IN THIS SECTION 11 SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL WITH RESPECT TO THEIR ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.

12. GOVERNING LAW; VENUE

This Agreement shall be governed by and interpreted in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein. In the event of any controversy or claim arising out of or relating to this Agreement, or the breach or interpretation thereof, the parties agree to submit to the exclusive jurisdiction of the courts located in Montreal, Quebec. Each party hereby waives all defenses of lack of personal jurisdiction and forum nonconveniens in connection with any action brought in the foregoing courts. The prevailing party in any action or proceeding brought under this Agreement shall be entitled to recover from the other party, in addition to all other relief, its reasonable attorneys’ and other experts’ fees and expenses incurred with respect to such action or proceeding.

13. INDEMNITY BY YOU

You agree to indemnify VLVT if a claim is made against VLVT due to your actions.

You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless VLVT, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including attorney’s fees, due to, arising out of, or relating in any way to your access to or use of our Services, Your Content, your conduct toward other users, or your breach of this Agreement. You will defend, indemnify, and hold harmless us, our affiliates, and our personnel, from and against any claims, losses, and expenses (including attorneys’ fees) arising from or relating to your use of the Services, including Your Content, products or Services you develop or offer in connection with the Services, and your breach of these Terms or violation of applicable law.

14. ACCEPTANCE OF TERMS

By using our Services, you accept the Terms of this Agreement.

By using our Services, whether through a mobile device, mobile application, or computer, you agree to be bound by (i) these Terms, which we may amend from time to time, (ii) our Privacy Policy, Member Principles, and Safety Dating Advice, and (iii) any Additional Terms Upon Purchase. If you do not accept and agree to be bound by all of the terms of this Agreement, you are not entitled to use our Services.

All pronouns and any variations thereof shall be deemed to refer to the masculine, feminine, neuter, singular or plural as the identity of the entities or persons referred to any require.

15. ENTIRE AGREEMENT

This Agreement supersedes any previous agreements or representations.

These Terms, with the Privacy Policy, Member Principles, and Safety Dating Advice, and any Additional Terms Upon Purchase, contain the entire Agreement between you and VLVT regarding the use of our Services. The Terms supersede all previous agreements, representations, and arrangements between us, written or oral. If any provision of these Terms is held invalid, illegal, or otherwise unenforceable, the remainder of the Terms shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You agree that your VLVT account is non-transferable and all of your rights to your account and its content terminate upon your death, unless otherwise provided by law. Any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of these Terms, and you may not make any representations on behalf of or bind VLVT in any manner.